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PLEASE TAKE NOTICE: There
are a number of Chinese online retailers making Replica
or Knock-off dresses and selling them as the originals.
Please be careful if you run into these sites as they are
very poorly made dresses and are not Originals. Their
prices fully reflect the quality of the knock-off gowns.
Here at PSBridalOnline.com you will
only find Authentic Manufacturer styles and we will never
sell you Replica gowns. We guarantee our dresses
are first Quality factory direct!
I need a size 6. Are your smaller sizes plus size as
well?
We get this question a lot. Although our name is
Plussizebridal.com we do carry all sizes from 0 to 32 and up.
Our plus size dresses start in the size 16 range and go
up from there. Any dresses size 0 to 14 are considered
misses sizes and not plus size at all. Although we
specialize in plus size dresses we do offer smaller sizes
too. Please refer to the size chart of the dress you are
ordering for the correct sizing and dimensions.
What size dresses do you carry?
PS Bridal is a plus size dress retailer. We carry
all sizes from 0 to size 32+.
Some of our manufacturers do offer custom sizing and
can be made to your specific measurements. A note will
be on the size chart indicating this service. All of our dresses are 1st quality, which means they are brand new
original designer dresses straight from the manufacturer.
Do you have a Catalog you can send me?
In order to keep our prices down we do not have catalogs to send out. Our entire catalog is featured online. If you would like to save a picture on your computer you can do so by clicking on the image with your right mouse button. A pop up window will appear and you will want to click "save image as" another window will appear showing you the name and folder your picture will be saved in. Click the Save button and your picture will be available for you to print out and view at your leisure.�
Why are your dresses so inexpensive?
Due to our relatively low overhead and our high volume of sales we can pass along these beautiful dresses at extremely low, low prices. We guarantee you the lowest prices so if you find a dress online or offline for less just let us know. We will be happy to beat any prices.
Do you have a store I can visit?
We are strictly an online store and do not have any
retail locations. Our office address is posted on our site for the convenience of returns
and exchanges.
What happens if when I get my dress it doesn�t fit?
Here is where PlusSizeBridal.com stands apart from any other bridal store. If you get your
wedding gown (size 16-32) and it does not fit or there is anything you do not like about it, simply call our toll free number
(866) PLS-BRID or (866) 757-2743
and get a Return Authorization Number. As long as the dress is in the same "like new" condition you received it in we will be happy to give you a refund on your purchase, or exchange it for size style or color. There will be a
$50 freight/restocking fee for all returned or exchanged merchandise. This is our Satisfaction Guarantee to you! Note: All dresses will need alterations for a custom fit. (i.e.� hem, side seams,
bustle). Please note that the 5 day return policy is
for our Plus Size Bridal gowns (sizes 16-32). All
missy size bridal gowns are all sales final due to the
wide availability to try sample sizes on in local
bridal shops. We guarantee 1st quality on all sizes.
How do I know what size to order?
We have provided a size chart for all of the dresses on our site. You can also print the "How to Measure" page and use it as a reference. To save time and to ensure accuracy we suggest you have a professional seamstress measure you for the most accurate sizing. Some of our dresses can be ordered to your measurements for an additional charge, so if you need a larger size than our size chart offers contact us by phone or email and we can help you!
How long will it take for my dress to arrive?
Special order gowns can
take anywhere from 10-14 weeks to arrive.
Please note that Bridesmaids, Mothers, Prom, and
Flowergirls dresses are not stocked unless noted on
our site. Normal delivery for these gowns is 10-12
weeks unless a rush cut is selected. ALL SHIPPING
DATES GIVEN ARE APPROXIMATE DATES ONLY. If you
need a dress in a hurry please contact one of our
sales representatives and we will be happy to check
stock with the designer.
Express delivery is available upon request and for an additional fee.
We Now Ship World Wide. If you
don't see your country listed when ordering please
contact us for shipping rates.
How do I place my order with you?
You can place an order with us online, by fax, phone, or mail. We have a secure server and gladly accept Visa, Master Card, American Express and Discover. Please see our Ordering Information page.
If you are looking for a particular dress you do not see on our site, drop us a line! We can get most major manufacturers dresses at low prices!
FAQ FOR GOWN DESCRIPTIONS
What are the different types of trains and how long
are they?
Cathedral
length trains extend 2 1/2 yards from the waist.
Semi-Cathedral length trains extend 2 yards from
the waist.
Chapel trains extend 1
1/3 yards from the
waist.
What
are the different types of waistlines?
Basque waistlines
are slightly elongated, dipping to a point at the center
front.
Asymmetrical waistlines begin at the natural
waistline and angle down to one side.
Dropped waistlines fall to several inches below
the natural waistline.
What
are some of the different types of laces?
Alencon lace is
a delicate floral leaf design in a fine net background
outlined with heavy threads to define the pattern and
add dimension.
Battenberg lace is made by applying a coarse
linen tape to the design and connecting tape with
decorative linen stitching.
Schiffli lace is an intricate floral pattern
embroidered directly onto the gown as opposed to a
separate lace sewn to the fabric.
What are some of the different types of necklines?
Scoop neckline
is a low and rounded neckline.
Queen Anne neckline is a high at the back and
sides of the neck, angling outward and then across top
of bustline.
Illusion neckline is transparent lace or netting
that begins at high or jeweled neckline and ends just
above the bustline.
Sweetheart neckline begins 2" inside the
shoulder line and dips to a heart shape at bustline.
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2459-D Corporation Pkwy. Burlington, NC 27215
1-866-PLS-BRID - Fax # (336)228-9667
International Callers outside U.S.A. dial 001 336 228 9660
Email: [email protected]
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