Here at PSBridalOnline.com you will only find Authentic Manufacturer styles and we will never sell you Replica gowns.  We guarantee our dresses are first Quality factory direct!   

What size dresses do you carry?

PS Bridal is a plus size dress retailer. We carry all sizes from  0 to size 32+. Some of our manufacturers do offer custom sizing and can be made to your specific measurements. A note will be on the size chart indicating this service. All of our dresses are 1st quality, which means they are brand new from the manufacturer. 

Do you have a Catalog you can send me?

In order to keep our prices down we do not have catalogs to send out. Our entire catalog is featured online. If you would like to save a picture on your computer you can do so by clicking on the image with your right mouse button. A pop up window will appear and you will want to click "save image as" another window will appear showing you the name and folder your picture will be saved in. Click the Save button and your picture will be available for you to print out and view at your leisure. 

Why are your dresses so inexpensive?

Due to our relatively low overhead and our high volume of sales we can pass along these beautiful dresses at extremely low, low prices. We guarantee you the lowest prices so if you find a dress online or offline for less just let us know. We will be happy to beat any prices.

Do you have a store I can visit?

We are strictly an online store and do not have any retail locations. Our office address is posted on our site for the convenience of returns and exchanges.

What happens if when I get my dress it doesn’t fit?

Here is where PlusSizeBridal.com stands apart from any other bridal store. If you get your wedding gown (size 14-32) and it does not fit or there is anything you do not like about it, simply call our toll free number (866) PLS-BRID or (866) 757-2743 and get a Return Authorization Number. As long as the dress is in the same "like new" condition you received it in we will be happy to give you a refund on your purchase, or exchange it for size style or color. There will be a $50 freight/restocking fee for all returned or exchanged merchandise. This is our Satisfaction Guarantee to you! Note: All dresses will need alterations for a custom fit. (i.e.… hem, side seams, bustle). Please note that the 5 day return policy is for our Plus Size Bridal gowns (sizes 14-32). All missy size bridal gowns are all sales final due to the wide availability to try sample sizes on in local bridal shops. We guarantee 1st quality on all sizes.

How do I know what size to order?

We have provided a size chart for all of the dresses on our site. You can also print the "How to Measure" page and use it as a reference. To save time and to ensure accuracy we suggest you have a professional seamstress measure you for the most accurate sizing. Some of our dresses can be ordered to your measurements for an additional charge, so if you need a larger size than our size chart offers contact us by phone or email and we can help you!

How long will it take for my dress to arrive?

If your dress is in stock we can ship out within 3-5 business days.  However, as our selection increases so has some of our ship times. If you would like to know if a dress is in stock please call our toll free number (1-866-757-2743) with the style number, color, and size. Someone will be happy to check shipping times for you!  Dresses will ship via UPS ground and will take approximately 5 to 7 business days to arrive. Special order gowns can take anywhere from 10-14 weeks to arrive. Please note that Bridesmaids, Mothers, Prom, and Flowergirls dresses are not stocked unless noted on our site. Normal delivery for these gowns is 10-12 weeks unless a rush cut is selected. ALL SHIPPING DATES GIVEN ARE APPROXIMATE DATES ONLY. 

Express delivery is available upon request and for an additional fee.

We Now Ship World Wide. If you don't see your country listed when ordering please contact us for shipping rates.

How do I place my order with you?

You can place an order with us online, by fax, phone, or mail. We have a secure server and gladly accept Visa, Master Card, American Express and Discover. Please see our Ordering Information page.

If you are looking for a particular dress you do not see on our site, drop us a line! We can get most major manufacturers dresses at low prices!

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FAQ FOR GOWN DESCRIPTIONS

What are the different types of trains and how long are they?

Cathedral length trains extend 2 1/2 yards from the waist.

Semi-Cathedral length trains extend 2 yards from the waist.

Chapel trains extend 1 1/3 yards from the waist.

What are the different types of waistlines?

Basque waistlines are slightly elongated, dipping to a point at the center front.

Asymmetrical waistlines begin at the natural waistline and angle down to one side.

Dropped waistlines fall to several inches below the natural waistline.

What are some of the different types of laces?

Alencon lace is a delicate floral leaf design in a fine net background outlined with heavy threads to define the pattern and add dimension.

Battenberg lace is made by applying a coarse linen tape to the design and connecting tape with decorative linen stitching.

Schiffli lace is an intricate floral pattern embroidered directly onto the gown as opposed to a separate lace sewn to the fabric.

What are some of the different types of necklines?

Scoop neckline is a low and rounded neckline.

Queen Anne neckline is a high at the back and sides of the neck, angling outward and then across top of bustline.

Illusion neckline is transparent lace or netting that begins at high or jeweled neckline and ends just above the bustline.

Sweetheart neckline begins 2" inside the shoulder line and dips to a heart shape at bustline.

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1029 Chapel Hill Rd.   Burlington, NC 27215
1-866-PLS-BRID - Fax # (336)228-9667
International Callers outside U.S.A. dial 001 336 228 9660
Email: gowns@plussizebridal.com